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Estimating and Controlling Testing Track 1: 8:30-12:00 Unreliable estimates are a major reason managers allocate inadequate time and resources to testing. Historically, estimating has been so weak in IT that some people simply assume it is impossible to estimate IT activities accurately. Test estimates are especially prone to problems because they often depend on other unreliable estimates. In fact, though, it is possible to estimate accurately and substantial direct and indirect benefits can result. This interactive tutorial describes key principles of effective estimating and how to apply those principles to the unique aspects of testing. Rather than viewing estimating as just a static up-front exercise, the tutorial shows dynamic techniques that effective estimators use throughout the project to control progress as well as to refine and improve their estimates and estimating skills. Exercises enhance learning by allowing you to practice applying practical techniques to realistic examples.
Beyond the Templates: Adaptive Test Planning Track 2: 8:30-12:00 Test planning appears in many forms. It may be a formal exercise focused on the development of a comprehensive, pre-emptive document labeled Test Plan. Or, it can be a dynamic, lightweight exercise constantly adapting to changes in the project and organizational needs. Templates are often developed to assure “best practices” and standardization. It is important to consider though that this standardization may restrict our ability to apply critical and creative thinking and to effectively respond to specific circumstances. With the diversity in organizations and projects, testers need to focus on effective, context driven test planning. Beyond the confines of templates and standardization, the objective remains to define a strategy for gathering insightful and timely quality-related information for stakeholders. Context driven test planning aligns the test strategy to the unique organizational goals and project specific constraints, and emphasizes the importance of adaptability. When changes occur in the project mandate or quality issues are revealed, the context of the testing changes and the strategy must adapt.
Creating Value with Your Testing Track 3: 8:30-12:00 Many testers mourn the dismal state of their role within the company, not valued, not respected, and often excluded from important project communications. Sometimes we forget that our role as a tester is to provide a service to our organization, which means we serve our stakeholders needs not the other way around. If we don't meet the needs of our stakeholders, we are unable to add value for the company. If we don't communicate in a way that connects with those needs, we are unable to demonstrate that we are adding value. Attend this tutorial to share and learn how to get stakeholders clamoring for your project involvement, respecting your opinion, taking responsibility for quality as well, and truly valuing the work you do. You'll soon be able to guide testing in your company toward a brighter future.
'No Time' Approaches for Quality Improvement Track 4: 8:30-12:00 Too often improvement of software and quality assurance related processes have failed even when people had initial management support. There are several common root causes for this problem including lack of institutionalization, lack of demonstrable ROI, lack of defined and measurable processes, and burdensome, slow moving methodologies. Yet, the basics of processes improvement as proven by Deming, Juran, Ishikawa, and others are readily accessible, do not require much time to apply, and can be deployed by an individual or small informal team without elaborate overhead. In this tutorial you will learn both guerilla quality improvement techniques and guerilla marketing techniques to help you make an effective appeal to you management. You will learn practical approaches to documenting, improving, and measuring your processes, as well as demonstrating ROI to management. You’ll learn how to apply these successful approaches officially and unofficially. You'll receive a resource list including free or low-cost tools, templates, and guidelines. You’ll leave with your own personal guide to action specifically tailored to your situation.
How Hackers Do It: A Guide to Security Testing Web Applications Track 5: 8:30-12:00 Security teams face an ever-increasing volume of complex web applications that require "security testing." QA analysts can provide needed support and enable security testing much earlier in the development lifecycle, but not without the proper training. This tutorial is aimed at QA analysts who want to learn how hackers break into web applications and how to use that knowledge to assist security teams. You will be provided a foundation for understanding web application security testing from identifying potentially vulnerable targets to basic attack strategies and advanced tools based hacking techniques.
Building a Successful Testing Center of Excellence Track 1: 1:00-4:30 This workshop will provide a roadmap for strategizing and building a testing center of excellence within your organization. Building a TCoE is more than just knowing how to test. To be successful, an organization must know how to build a TCoE such that it aligns to the enterprise IT strategy, budgets, and the corresponding cost/ benefits associated with a TCoE. This tutorial will go into the hands on details describing how a TCoE should be built and the operating model to support its ongoing viability and success.
Crash Course in Test Design Methods Track 2: 1:00-4:30 Starting with a risk-based testing strategy, a good test design is the key for effective and efficient testing. In this tutorial, Peter will explain important principles and preconditions for test design, such as the motivation for and benefits of the design. What are the limitations and preconditions? Who are the stakeholders? Next, Peter will present a unique approach to foster the use of test design methods by delivering a systematic, structured, and categorized overview of different test design techniques, exploring several in detail. Combinatorial testing methods, in particular, will be illustrated in-depth. Additionally, Peter will provide a tool to assist you in introducing these methods to your organization. Attend this tutorial and understand not only the big picture of test design methods, but be able to use these approaches in your practice as well.
A Test Leadership Guide to Going Agile Track 3: 1:00-4:30 So much of moving traditional test teams toward agile methods & testing is focused on the individual tester and testing techniques. As often is the case with agility, directors, managers, team leaders, and test-centric project managers are marginalized. Not in this tutorial! Here we focus on agile testing from the perspective of the test leader. Join experienced agile test leader and coach Bob Galen as you explore the central challenges associated with agile adoption including how to transform your teams’ skills to agile practices, how to hire agile testers, practices for creating a “whole-team” view of quality by focusing on executable requirements and creating powerful done-ness criteria. Beyond tactical leadership, Bob will also explore strategies for becoming a partner in your agile adoption pilots, changes to your testing automation strategies that agile demands, and how to adjust your traditional planning and metrics to more agile-centric approaches that engage your stakeholders.
Coaching as a Two-Way Relationship Track 4: 1:00-4:30 Coaching is one of the most important and most difficult responsibilities of leaders. Too often, people struggle and fail when it comes to coaching others. Coaches may try to impose their style on someone for whom it doesn’t fit. Some coaches try to transfer “best practices” regardless of how well they work within the organization. Other coaches only talk. Coaching is a two-way relationship between a coach and the coachee. And, not all the learning is on the coachee’s part. If a coach is not learning as they go, the coachee is shortchanged. This tutorial will explore how to recognize when you are the right coach and when you’re not. You will explore multiple coaching techniques so you can choose the one that best fits you, the other person, and the context. You will practice coaching in several ways and discover which ones you prefer, and which ones you might need to practice more. And, we’ll see how to learn as you coach.
The Mobile App Testing Challenge: Everything You Need to Know Track 5: 1:00-4:30 With new applications for BlackBerry, iPhone, and Android making deep inroads into enterprise organizations in industries as diverse and mature as healthcare, banking, and retail, the pressure to get apps built, tested, and launched has never been greater. With so much critical data flowing to smartphones, companies must ensure that mobile apps, the ones your company produces and that employees use, are stable, private and secure. The testing methods that have worked for web and desktop apps aren’t sufficient to meet the testing needs of mobile apps. The testing matrices in the mobile app world have become too multi-dimensional and complex. Depending on whether your company builds a native app or a mobile website, companies must test their apps across handset makers, handset models, locations, wireless carriers, OS, browsers and more. In this half-day tutorial, we will discuss everything you need to know about mobile app testing including a live interactive demo on how to test mobile apps.
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