Tom Cagley is a senior agile coach at Hyland Software. In the role of agile coach he actively seeks out process problems across Hyland’s development environment and facilitates solving problems. Mr. Cagley has over 20 years experience in the software industry. He has held technical and managerial positions in different industries as a leader in software methods and metrics, quality assurance and systems analysis. Mr. Cagley is a frequent speaker at metrics, quality and project management conferences. His areas of expertise encompass management experience in methods and metrics, quality integration, quality assurance and the application of the SEI’s CMMI® to achieve process improvements. Mr. Cagley is the president of the International Function Point Users Group. He also is an active podcaster, hosting and editing the Software Process and Measurement Cast (www.spamcast.net) and blogger (www.tcagley.wordpress.com).