As a Software Quality Manager for Northern Trust’s Technology Shared Services Organization, Shalla Goyal’s career includes significant leadership experience in managing IT projects with an emphasis on quality control and software testing, including automated testing, process re-engineering and organizational change management. She has extensive experience as a corporate practitioner in managing enterprise test delivery, driving testing and project management transformation, delivering process improvements, driving production stability and managing growth and improvements using data and metrics. Prior to Northern Trust, Shalla was a management consultant for Kenway Consulting and IT Manager for Allstate. She started her career as a developer at BP Amoco and then moved to project management and consulting positions for several small IT consulting firms. She has a BS in Management Information Systems (MIS) from the University of Illinois at Chicago, a JD degree in computer law from IIT-Chicago Kent, and PMP (Project Management Professional) certification.