Traditional quantitative software testing metrics lie. They lead us into temptation, give us a false sense of security and allow us to make bad decisions about our software under test. On software projects where the quality of the software built is high or we have an infinite amount of time to test, we can survive the distraction of quantitative metrics. However, on projects where the quality is low or there are time pressures, reporting only quantitative metrics will only cause more problems. If you have high risk systems, with lots of issues and little time to test, you need to consider qualitative metrics!
In this talk Nancy Kelln will deliver our test reports from the evil lies metrics tell, by introducing qualitative methods for test documentation. Her approach has been successfully implemented on both large and small scale projects in various organizations. This approach can also be applied to Agile, Traditional and Exploratory Testing approaches.