Organizations of all size must continuously evolve through strategic process improvements. Process improvement requires a solid understanding of how teams transform ideas and knowledge into value that a customer can consume. Value Chain Mapping is a high-level representation of how an organization transforms raw materials into a product and then delivers that product to its customers. Value chains need to be decomposed into process maps to effectively implement agile or scaled agile approaches. Process maps are a critical step to reduce process burden and to shift quality activities left in agile.
In this tutorial Tom will provide insight to value chain concepts and how to use value chain mapping and process maps to evaluate process and value flow. You will learn what activities add value and those that support delivery within the process. Using a set of metrics, you will be able to identify waste, wait time, and other targets for improvement within your process, which developers, testers and scrum masters can act upon.