Project stakeholders frequently ask software testers about the quality of the software and the progress of testing. When responding to these questions, it’s important to give both qualitative and quantitative answers. Most software testers find it easy to provide the “qualitative” answers based on more subjective criteria and observations, but it’s equally important to support the story you are telling by providing “quantitative” evidence of how you feel about the product or progress. This tutorial is geared toward directors, managers, and testers who want to improve how they fulfill the requests for more information, more data, and more metrics around “how the testing is going”. Join Shaun to avoid dysfunctional metrics, learn to speak at multiple levels depending on your audience, and add dashboards and information radiators to your suite of communication tools.
Key Learning Points