Robert Kelman is Director of Tools & Architecture for DIRECTV (Now part of the AT&T Family) Software Quality Team. For the past 10 years he has lead a team of engineers who develop and manage tools to ensure all Enterprise Applications are deployed with the highest level of quality. With over fifteen years’ experience delivering Enterprise Software he has developed a passion for continuous improvement and innovation to drive quality. Robert has an MBA in IT Management from UC Irvine and Lean-Six Sigma Green Belt certification. Robert has spoken at CA World, and at QAI QUEST.