ZAP, You’re QA Team Leader! How to Build a High Performance Team

All too many QA managers begin their tenure with no previous managerial experience or training. One day you’re a highly competent technical person and the next day you’re in charge of at least one other person and are at a loss. To make things worse, you’re often told to continue all your technical work while you “manage” your team. Unfortunately, this “tradition” is alive and well and the poor results have been documented for decades.

You choose to break this pattern. You learn the basic skills of great management and use them to build a strong, high performing team. Whatever your official title is or the size of your team, some basic facts apply because we are all dealing with human nature. You can hone your leadership skills and apply practical solutions to get the robust results your management requires. These are basic survival – and “thrival” – skills in today’s global marketplace and “do-more-with-less” business culture.

Join Rebecca in this session to break with “tradition” and thrive!

Learning Objectives:

  • Get results by bringing out the best in people
  • Apply management approaches with proven effectiveness
  • Avoid classic mistakes technical team leaders can make

Location: Date: April 20, 2016 Time: 1:30 pm - 3:00 pm hs__Rebecca_Staton-Reinstein Rebecca Staton-Reinstein, Ph.D.