In the fast paced world of software development, often times the “smartest” or most technically savvy person is promoted to becoming a Test Manager. While your technical skills may have separated you as being a high performer, technical skills rarely transfer into becoming an effective manager. Being an effective manager requires a combination of technical skills and what I term as soft skills. As an individual contributor, your training curriculum is almost always focused on increasing your knowledge and skills in the area of your technical focus but rarely are you prepared for the emotional intelligence that is required to becoming an effective leader of your team. Join Mike Ennis in this workshop and see how you can take your leadership to another level.