System-level defects kill apps and are essentially invisible to developers and testers alike. However, these defects cause news-breaking catastrophes for organizations, such as United Airlines, the U.S Office of Personnel Management and NASDAQ (to name a few). In this keynote presentation, John Chang will discuss the causes of system-level defects and why they create chaos in all applications regardless of technology, platform, and development methodology. Explore the impacts caused by the lack of right solutions and processes to intercept system-level defects before software is released into production.
John will also share successful models that companies have established in order to efficiently identify, prioritize and remove system-level defects from their software. Attendees are invited to discover insights sure to change the perception of non-functional defects and leave with ideas that can be put into action immediately.